Thank you for shopping with Nova store. We are committed to providing a smooth and reliable shopping experience. Please review our shopping policy before placing an order.

1. Shipping Locations
We currently ship orders only within India. Orders placed with delivery addresses outside India will not be processed.

2. Order Processing Time
All orders are processed within 1–2 business days after payment confirmation. Orders are not processed, shipped, or delivered on Sundays or public holidays.

3. Shipping Time
Once your order has been processed and dispatched, the estimated delivery time is 5–9 working days depending on your location in India. Delivery times may vary slightly due to courier delays, weather conditions, or high order volumes.

4. Shipping Charges
Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.

5. Order Tracking
Once your order is shipped, you will receive a tracking number via email or SMS so you can track your package in real time.

6. Incorrect Address
Please make sure that your shipping address and contact details are correct when placing an order. We are not responsible for delays or failed deliveries caused by incorrect or incomplete address information.

7. Delayed or Lost Packages
If your order has not arrived within 9 working days after dispatch, please contact our support team so we can assist you in tracking the package with the courier service.

8. Contact Us
If you have any questions about our shopping or shipping policy, please contact our customer support team.